Terms & Condition

Jeb Holiday Safaris Ltd understands the current situation where the pandemic (covid-19) has affected the tourism industry at large. The know the uncertainty that comes with making bookings which now brings us to a change in the previous years booking conditions when had no such a threat. Since our tours are mostly tailor made or customized with clients, so they can be booked accordingly in regards to client’s personal style at any time. If you had booked a safari and is interrupted by natural disasters, we consider your safety first anything else. We can try the measures available first and if fails then a safari is rescheduled or readjusted accordingly and can keep this up to one year.
30% deposit of the original price will be required to secure a booking, balance then being due 30 days before safari starts.
Cancellation between 90 and 40 days of tour departure will incur 30% of tour penalty charge. Confirmed bookings cancelled within 40 days of tour departure or no show up will incur 100% of tour price penalty charge,
Clients before going on the safari must be fully covered by medical insurance and possibly travel insurance to protect them in case of unforeseeable circumstances.
Availability of accommodation facility is not always guaranteed, so reservations will be made upon final confirmation of the itinerary and the payment of requested deposit at the time. In Case the quoted facility is not available at the time booking, we will agree with the client to choose another hotel in the same range and if that fail still give options to the client before deciding as may affect the original price.
GORILLA AND CHIMPANZEES PERMITTS
Gorilla and chimpanzee permits will be guaranteed fully upon full payment for them. The gorilla permit goes for $700 and chimpanzee for $200. This money goes to Uganda wildlife Authority in order to secure them.
Cancellation after full payment more than 90 days before the tracking date 25% cancellation fee
89 to 46 days before the tracking date, 50% cancellation fee
45 to 9 days before the tracking date, 75% cancellation fee
8 to 0 days before the cancellation date, 100% cancellation fee
NB: The minimum age for gorilla tracking is 15 years old and 12 years for chimpanzee. A person with any of air borne diseases will be allowed to track either Gorillas or Chimpanzees.
The published prices are based on costs at the publications. We reserve the right to change published prices at any time before booking is made. This is usually due to increase of taxes by government or rise in fuel, change in the exchange rates etc. We inform before the booking is made.